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Student Services

Student Services Mission Statement: 

Student Services is committed to supporting the instructional process by identifying and eliminating barriers to learning, advocating for the needs of the whole child, and empowering all students to become lifelong learners in the 21st century.


This is an image of Ms. Byford, our school counselor.

School Counselor:

Mrs. Erica Byford

Available: 7:15 a.m. – 2:45 p.m., Monday – Friday

Professional school counselors are certified/licensed educators with a minimum of a Master’s degree in school counseling making them uniquely qualified to address students’ cognitive, socio-emotional and career development needs by implementing a comprehensive school counseling program.  Professional school counselors provide consultation, individual and group counseling, classroom guidance, resource assistance, and facilitating communication between families and community programs that may be useful for their particular situations.  In addition, they provide prevention, crisis intervention, and conflict resolution.

Mrs. Byford’s classroom guidance curriculum is based around the Cumberland County Schools Character Education program, which focuses on Respect, Responsibility, Integrity, Caring, Self-Discipline, Trustworthiness, Fairness, and Citizenship. It is Mrs. Byford’s goal to meet with each classroom once per month to address these topics. Small group services are provided on an as-needed basis and are tailored to the unique needs of the students attending WTBES. Our annual Service Learning project involves participation in the Pasta for Pennies program offered by The Leukemia and Lymphoma Society in partnership with Olive Garden. Students work together to raise money for the fight against blood cancers, and the classroom that collects the largest amount per capita wins a pasta party catered by Olive Garden. Mrs. Byford also facilitates the transition to middle school for rising 6th graders. If you have a 5th grader and have questions about the transition to middle school, Mrs. Byford is always available to assist.

Anyone with concerns about a student or an adult can make a referral to Mrs. Byford via e-mail, phone, or by utilizing the mailbox outside of office 501, which is located immediately to the left of the front office. All referrals and counseling sessions are strictly confidential, except when reporting is required by law. Situations that require reporting typically involve child abuse and neglect, students threatening self-harm or the harm of others, and any activities or situations known to be illegal. School Counselors are mandatory reporters in the state of North Carolina.

As the Student Services Team chair and the 504 chair, Mrs. Byford schedules and facilitates meetings to address concerns about academic performance, behavior, attendance, or any other situation that may be impacting a student’s academic career. Anyone with concerns for their student can request an SST or 504 meeting by contacting Mrs. Byford.

This is an image of Holly Van Dyke, our School Social WorkerSchool Social Worker:

Ms. Holly Van Dyke

Available:  7:15 a.m. – 2:45 p.m., Monday, Wednesday and Friday

The Cumberland County Schools Social Work Program provides services to strengthen and facilitate the educational process by identifying, modifying, and removing barriers to learning while promoting wellness and student success.  School Social Workers are trained mental health professionals with a Bachelors or Master’s degree in social work.  They are the link between the home, school, and community.  School social workers provide direct as well as indirect services to students, families and school personnel such as:

  • Monitoring school attendance
  • Promoting dropout prevention
  • Consultation
  • Information and referral
  • Identification of at-risk students, and counseling
  • In addition, they provide prevention, crisis intervention, and conflict resolution.

School Psychologist:

Ms. Vickie West
Available: 7:15 a.m.-2:45 p.m., Tuesday, and Thursday

School psychologists are highly trained in both psychology and education, completing a minimum of a specialist-level degree program.  They provide assessment and testing of students for special services and consultations with teachers and students.  In addition, they provide prevention, crisis intervention, conflict resolution, and program modification for special learning and/or behavioral needs.

CCS Military Family & Youth Liaison:

Mr. Joseph Peek

The military family and youth liaison (MFYL) acts as a communication link between the installation and the school district in order to ease the transition for the military students.  The MFYL coordinates and supports efforts to:  assess needs, build awareness of resources,  and connect those with needs to supportive solutions.

School Nurse:

Ms. Terri Langdon

Available: 7:15 a.m.- 2:45 p.m., Wednesday

School nursing is a specialized practice of professional nursing that advances the well-being, academic success and life-long achievement and health of students.  School nurses facilitate health services such as immunizations, communicable disease control, vision and hearing screening, and follow-up, health assessments and referrals, and health counseling and information for students and families.  School nurses actively collaborate with school personnel, students and parents to create health plans and to administer medication.

School Exceptional Children’s Case Teacher:

Ms. Shelie Hill

Available: 7:15 a.m-2:45 p.m., Wednesday and Thursday

The EC Case Teacher can address concerns for students eligible for special education services. They can verify service implementation and communicate with the student’s team to meet their academic and functional needs. In addition, the case teacher can coordinate Child Find. This is a coordinated effort between the Student Services Team and the Exceptional Children Services to locate and identify children and youth suspected of or diagnosed with a disability who might have intellectual, physical, or emotional disabilities and are unable to benefit from the regular school program without special assistance.
Published by Alison Lemanski on December 17, 2019